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Beta

You are using the beta version of HeexStore. We are still improving the site, and ordering and payment work as usual.

HeexStore

Questions & answers

What customers ask us most.

How do I buy something?

Open the product page, choose your package, then press "Buy now" or add it to your cart. Each order gets its own private chat with our team, where you will find the payment details.

How do I pay?

From anywhere: Cryptomus for cryptocurrencies (USDT, BTC, ETH, TON and more, confirmed instantly), PayPal and Paysera. From Algeria in Algerian dinars: Algérie Poste (CCP), BaridiMob, Edahabia, and bank transfer. From Jordan in Jordanian dinars: CliQ, Orange Money and a transfer to Jordan Islamic Bank. The full details are on the payment methods page. After paying, send a photo of the receipt in the order chat, or pay instantly from your wallet balance.

Where can I follow my order?

Under "My orders" in your account. Every order has a page with its status, invoice and chat, and you get a notification whenever something changes.

Can I cancel an order?

Yes. While an order is still "Waiting" you can cancel it yourself from the order page. Once we have started, message us in the order chat.

What are membership tiers?

As your completed purchases add up, your account moves to a higher tier with a fixed discount on every future order. Your account page shows your tier and how much is left until the next one.

What if a subscription stops working?

Subscriptions are covered for their full term. If something goes wrong that was not caused by misuse, we fix it or replace the account.

Didn’t find your answer? Ask us directly.

Contact support